No one’s accusing America’s largest airlines of being shining beacons of efficiency and customer service. But in many ways, they seem to willfully shirk the natural, logical order of things in an ...

LONDON, England (CNN)-- Queues ... the endless airport queues are the bane of any frequent flier's life. If they were not bad enough at check-in, security and the boarding gate, when you get to the ...

Dallas, Texas-based Southwest Airlines is upending the domestic aircraft boarding process. This week, the low cost carrier shared that it would start experimenting with loading its aircraft through ...

Several outbreaks, including SARS, measles, influenza, and tuberculosis, have occurred during air travel. During the ongoing coronavirus disease 2019 (COVID-19) pandemic, concern over outbreaks has ...

From your outfit to your demeanor and even your physique, the flight attendants make mental notes of passengers upon boarding ...

We need more tomorrow thinking like this if the passenger experience is really going to improve in the coming decades. But no one wants to build a new aircraft around a CIGAR just now. [gallery ...

David Millward is based in New England. He has been a member of The Telegraph's US team since 2014 and has previously covered UK politics, transport, and sports news. David Millward is based in New ...

London Gatwick Airport is starting a two-month test of new methods to speed up aircraft boarding while reducing queues. By combining digital displays with new boarding sequences based on seat number, ...

It shouldn’t be that hard to get passengers on board an aircraft in a timely manner. But there are complications. Flights are often full. Privileged fliers generally get seated first. Some passengers ...

I was amused to read recently of a nuclear physicist who thinks he has found a mathematical formula that will greatly reduce the time it takes for passengers to board a flight. To lessen the ...