“Be proactive,” says Stephen Covey of Seven Habits fame. This is great advice, but exactly how do you do it? All of us at some point in our career have faced that awkward situation where something ...

Life can feel like a stormy sea in the ocean of everyday life. Whenever a deadline approaches, it crashes in like a rogue wave. Like sudden squalls, notifications howl. In the chaos, we respond rather ...

Being proactive means creating a set of goals that you have created for yourself and taking the steps necessary to make them happen, according to online career resource Leadership U. When you are ...

One of the most effective ways to create customer confidence is to practice proactive customer service. The short description of proactive service is doing something for your customers before they ...

There are many different leadership styles and approaches to management that are viable. Some managers like to be direct and hands-on, while others prefer to give employees more autonomy and space.

The world has changed. This is not a drill. Older workers are especially vulnerable to being left behind. No matter what our career is, we are all facing a new normal in our work life. There are more ...

Recently we went outside early in the morning to feed the birds. It was a beautiful, sunny morning and the air felt fresh. It was totally peaceful and quiet except for the little birds chirping ...

Far too often, customer experiences lag behind modern customer expectations. To keep up with consumers’ rising expectations, today’s retailers strive to provide a connected experience across an ...

The first quarter of the new year is the perfect time for seniors to pause and check in with themselves – not just with your ...