Nobody knows the trials and tribulations of customer service better than the NBC4 Responds team. It’s why we’re committed to helping all of our viewers resolve their consumer issues. But not every ...

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

SAN MATEO, Calif.--(BUSINESS WIRE)--SurveyMonkey, a global leader in online surveys and forms, today announced the launch of SurveyMonkey Forms. Combining all-new features with the best of its beloved ...

When it comes to customer experience and marketing strategies, being able to create effective customer surveys is a pivotal skill. These surveys serve as valuable touchpoints for businesses to gather ...

Microsoft has renamed Microsoft Forms Pro, a product for sending surveys, to "Microsoft Dynamics 365 Customer Voice." There's a new landing page for Microsoft Dynamics 365 Customer Voice, and the ...

When done properly, surveys can be instrumental in collecting actionable insights from customers that ultimately improve the customer experience. Getting feedback from customers can be a key to ...

ST. GEORGE, Utah--(BUSINESS WIRE)--TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today released the ...