Tired of one employee stirring the pot? Jane Harper lays out a calm, practical roadmap dealing with an employee who keeps complaining at work.

The most recent issue of the Harvard Business Review features a cover story on the issue of conflict in organizations and the leader’s role is managing these inevitable disruptions. Timely to be sure.

The real workplace killer isn’t conflict. It’s the conversations that never happen. Every team has a “mild salsa” person. You know the one. They won’t touch anything spicier than ketchup, panics at ...

Over the past two decades, working closely with executives and teams in different industries, I’ve noticed a recurring theme. It's not innovation bottlenecks or strategy failures that quietly ...

Every team has a “mild salsa” person. You know the one. They won’t touch anything spicier than ketchup, panics at the sight of a jalapeño, lives by the motto “Better safe than sorry.” You lovingly ...