SALT LAKE CITY (KUTV) — Holidays are a time for family and celebration, but for some, this can be a difficult time. Calls to crisis lines in Utah typically increase leading up to a holiday and in the ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Call center analytics is the process of collecting and ...