The COVID-19 pandemic has accelerated digital health adoption and shifted the consumer experience, leaving patients looking to virtually engage with their providers more than ever. To meet patient ...

Customer satisfaction and loyalty are at the core of most customer-centric organizations' business goals because a satisfied and loyal customer means increased sales, referrals and profit margin.

The post-pandemic digital engagement strategy for thriving health systems: 4 insights The most recent iterations of EHRs focused on value-based care and population health, but in 2020 the COVID-19 ...

Our communications and engagement model features an integrated approach to strategy, deliverables and metrics. We work to facilitate a campuswide, coordinated approach to paid media, earned media, ...

In our modern, connected world, putting the customer first requires a comprehensive digital engagement strategy. Financial institutions, especially midsized and smaller organizations, have a history ...

A growing percentage of senior executives across the utility sectors — gas, electric, water and others — are coming to an interesting new realization when it comes to digital engagement and customer ...

In today’s fast-paced digital landscape, the integration of creativity, technology, and strategy has become paramount. Marketing professionals seek innovative methods to engage audiences effectively, ...

In the evolving landscape of business-to-business (B2B) transactions, the dynamics of buyer engagement have undergone significant transformations, necessitating a strategic overhaul in how companies ...

In an era when Medicare Advantage (MA) Star Ratings are in decline, health enterprises and providers must implement new digital strategies that can help them elevate operations to maintain their ...

Professional Services Leader Leverages ON24 Intelligent Engagement Platform and AI-Powered Analytics and Content Engine (ACE) to Scale Virtual Events, Certification Programs, and Multichannel Content ...

Danfoss, T-Mobile, The Home Depot, and many others were celebrated for transforming digital engagement strategies with AI-driven personalization and first-party data SAN FRANCISCO--(BUSINESS ...