Karen Clinton says she was was shocked to be hearing from the police department -- and then even more shocked by what she heard, immediately reporting the call, which was recorded, to city hall. A ...

The teen caller said she was "frantic" after her friend was shot at a party. — -- A 911 call dispatcher at the Albuquerque Fire Department has resigned after audio was released from a recent ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

HENRICO COUNTY, Va. -- The world is getting an up-close-and-personal view into the life of a 911 Public Safety Dispatcher thanks to a viral Facebook post written by a Henrico County Dispatcher.

DENVER - Denver police officials say they were delayed in responding to a woman who was killed 12 minutes into a 911 call due to a dispatcher's failure to relay information to officers about the ...

The phone call Richard Sherman’s wife placed to 911 as the NFL star was allegedly getting aggressive and physical with her is under investigation in Washington state. Ashley Sherman placed the 911 ...

Granite City Police remember dispatcher Jason Sitzes for his dedicated service and courageous fight against cancer, honoring ...

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A 911 dispatcher in New York who allegedly hung up on a woman calling for help from inside the Tops Supermarket in Buffalo while a mass shooting unfolded has been suspended and is awaiting a ...

Debra Stevens drowned before first responders could reach her SUV. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and ...

A group of former emergency dispatchers suing Lehigh County, Pa., in federal court said that operators routinely refused to use a translation service. The county disputes the allegations. By Neil ...