Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

Move over housekeeping staff, China’s newest humanoid is here to clean house, literally. A Chinese tech company has unveiled a humanoid cleaning robot purpose-built for the hospitality industry, and ...

A new milestone in hospitality technology has emerged in China. The Shangri-La Traders Hotel at Shanghai Hongqiao Airport has officially deployed the humanoid service robot XMAN-R1, created by Keenon ...

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

TITUSVILLE, Fla. — A recent study by the American Hotel and Lodging Association found 87% of hotels are facing staffing issues. The hotel is also about to do a test pilot program with another robot ...

SILICON VALLEY, Calif. (KGO) -- Hotels, like restaurants, have been hard pressed to provide attentive service due to staffing shortages during the pandemic. In Silicon Valley, robots are filling the ...

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a ...

From sexual companions to COVID-19 nurses, robots are increasingly dominating the human experience. They’re rolling into our everyday lives as digital sidekicks designed to more safely, efficiently ...

Guests at a science-themed hotel in Chicago are having fun with this futuristic amenity! If you love droids, you may wanna book a stay at Hotel EMC2 in the Windy City. Robots named Leo and Cleo ...