One of the best investments a service provider can make is in a service desk, a move which not only can help keep clients happy but one that can lead to future follow-on business and even new service ...
REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21 st Annual ...
eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. A global survey of almost 850 IT professionals on service ...
An IT service management (ITSM) benchmarking study from Axelos has warned that the biggest challenge facing the profession is a lack of visibility and inefficient processes. The research, based on a ...
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