Verizon Business has added IP-enabled speech services to its portfolio to help enterprises offer improved self service to their customers with a minimal investment. The new capability, provided by ...

WAKEFIELD, MA and ORLANDO, FL and SEATTLE, WA--(Marketwire - Jan 14, 2013) - Integrated Voice Solutions (IVS), the industry-trusted architect of customer experience solutions across automated channels ...

Netxcell announced the launch of its Single IVR (Interactive Voice Response) advanced technology platform. The Single IVR system enables corporates, telecom subsrcibers and anyone using the system to ...

Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...

Gartner has revealed its "Magic Quadrant for IVR and Enterprise Voice Portals, 2006," earmarking Avaya, Genesys Telecommunications Laboratories, Intervoice, and Nortel as leaders of the market.

CHICAGO, IL--(Marketwired - Nov 5, 2014) - Today from BOOTH 614 at the ICMI Contact Center Demo and Conference, Enghouse Interactive announced the launch of Mobile IVR Navigator, an innovative new ...

9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...

Shoura Business Group, a Qatari technology & innovation driven SME has announced the launch of its innovative and patented, automation platform, Smart Communications and Analytics Learning Engine ...

Does Cloud IVR Integrate as Quickly as It Deploys? Your email has been sent Cloud IVR can give you access to valuable data through integrations, if you know how to ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Customer care specialist Contact Solutions announced the ...