If your AI pilots aren’t turning into real business value, the problem likely isn’t the tech itself—it’s the operating model. The 5Rs Framework offers a structure to align teams, processes, and ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Concentrix Corporation (NASDAQ:CNXC) is one of the oversold tech stocks to invest in. On September 18, Concentrix announced the launch of its Agentic Operating Framework, which is specifically ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. With inflation, market volatility and rapid technological ...

Many firms have conducted successful Artificial Intelligence (AI) pilot projects, but scaling them across departments and workflows remains a challenge. Inference costs, data silos, talent gaps and ...

Corporate tax departments face a constant stream of challenges: regulatory uncertainty, mounting data demands, new tax policy changes, ongoing digital transformation. Whatever the specifics, every tax ...