The biggest reveal at the Oracle Modern Customer Experience (CX) event held in Las Vegas from April 25 to April 27 was the debut of Oracle Adaptive Intelligent apps for CX. Adaptive Intelligent Offers ...

Yesterday at the Oracle CX Summit, the company launched its communications industry-specific suite, dubbed Oracle Digital Experience for Communications. This is an important development, not just for ...

Oracle kicked off its OpenWorld conference Monday by introducing a customer data platform (CDP) to connect disparate data sources and a subscription management product to capitalize on the blossoming ...

At CloudWorld, the company said it is planning to add over 50-plus generative AI use cases across its Fusion Cloud suites in the next six months. Just months after partnering with large language model ...

Emerging technologies and new insights into customers set the course for a new customer experience roadmap outlined during the Oracle OpenWorld 2017 keynote, Exceeding Skyrocketing Customer ...

Oracle is embedding autonomous AI agents directly into its CX platform, joining a crowded field racing to automate customer-facing workflows. The company on April 9 announced Fusion Agentic ...

Implementing Oracle Fusion Cloud successfully requires more than just technical setup—it’s about aligning architecture, integration, and governance from the outset. By applying proven frameworks and ...

Make every customer interaction matter by connecting all your business data across advertising, marketing, sales, commerce, and service. Oracle Advertising and Customer Experience (CX) is a connected ...

"You have to empower whoever gets to the customer first." This is the key message that Rob Tarkoff, executive VP and general manager of Oracle CX Cloud, shared at Oracle Modern Customer Experience (CX ...