As the healthcare industry becomes increasingly competitive and consumer-driven, employing a proactive approach to patient collections will help ASCs remain successful. Here are eight things to know ...

Jim Bohnsack, vice president of TransUnion’s healthcare group, discusses five ways to improve point of service collections from hospital patients. 1. Collect at the point of service. Collecting out-of ...

Rob Morris, vice president of marketing and new business development for GE Capital’s CareCredit, discusses 10 simple ways surgery centers can start collecting more money from patients. 1. Be ...

Before the COVID-19 pandemic, patient collections were already crucial for the financial health of hospitals and health systems due to their proportion of total collections. But volume reduction from ...

The less time spent in accounts receivable, the sooner the payment becomes part of a provider’s cash flow. Now that patients’ financial responsibility for their care has grown, patient collections are ...

Health systems should explore flexible payment plans and focus on pre-service patient engagement to improve revenue cycles, according to a recent PayZen report. Patients are being asked to take on ...

Accelerated by the healthcare landscape created by COVID-19, improving the patient financial experience has become a top priority for providers in 2020. A staggering increase in unemployment has ...

Patients’ finances can be devastated by lawsuits, especially with the interest charges, lawyer fees, and court costs.

Hospital revenue cycle departments faced a sharp decline in out-of-pocket collections this year, with the patient collection rate falling to nearly 48%, a Kodiak Solutions analysis shows. The same ...

Hackensack Meridian Health believes the patient experience begins with the point of scheduling. Once services are rendered, staff want to ensure statements and other communications are clear and ...

Over the past half decade, 15,710 collections lawsuits have been filed against patients by or on behalf of Aurora, Colorado-based UCHealth, according to a recently published investigative report. Most ...

A well-known local attorney is taking on one of the largest insurers in the state after 9 Investigates uncovered a major billing dispute between Florida Blue and American Medical Response. AMR is one ...