Pega’s AI and automation-powered customer service solution enables service teams to work smarter while improving self-service for optimal customer experiences CAMBRIDGE, Mass.--(BUSINESS WIRE)-- ...
Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced Pega Voice AI and Messaging AI, two new solutions that analyze live customer service ...
CAMBRIDGE, Mass., Nov. 20, 2019 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced results of a ...
LAS VEGAS, June 3, 2019 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today launched new digital messaging ...
"This achievement highlights their exceptional expertise in leveraging Pega's powerful capabilities to drive agility and adaptability in customer service organizations. Together, we are committed to ...
New Pega study suggests businesses using AI aren’t meeting customer expectations…yetWALTHAM, Mass.--(BUSINESS WIRE)--Consumers don’t yet trust artificial intelligence (AI) to give them the customer ...
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