Salesforce is a widely used CRM platform that helps companies bring their customer data into one system and organize internal ...

Over the last two decades, customer expectations have gone through an evolution. In fact, 80% say that experience is just as important as the actual product or service, according to data from ...

Artificial Intelligence is rapidly transforming how businesses use Salesforce—not by replacing the CRM, but by integrating intelligent tools that extend its capabilities. From predictive lead scoring ...