Salesforce is a cloud based CRM (Customer Relationship Management) system used by UAB to more effectively communicate and engage with prospective students, enrolled students, faculty, staff, alumni ...

Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things, Salesforce's Service Cloud now has AI augmented ...

The ACS PRF online proposal system is a customized version of the Salesforce Community Portal. After creating the ACS ID, a confirmation will be displayed as shown in Figure 3. To obtain your Customer ...