Salesforce is a widely used CRM platform that helps companies bring their customer data into one system and organize internal ...

Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.

Salesforce unveils groundbreaking AI research tackling "jagged intelligence," introducing new benchmarks, models, and ...

US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

Unveiled in September, Agentforce is Salesforce's suit of artificial intelligence agents that can help employees in a number of tasks related to sales, marketing and commerce. Adoption has been ...

AI can also be used to perform large-scale tasks that might, on the surface, appear not to be worth the investment. Salesforce ... to take actions based on past activities. That was followed ...