Southwest's new plus-size policy caused online controversy as passengers shared their experiences on TikTok, and some flyers ...
The new policy is singling out some customers and comes on the heels of other unpopular changes, including the end of open seating and free checked bags.
Staring at a wall isn't as fun.
Southwest Airlines is getting peppered with complaints over how it’s treating heavyset passengers, with some accusing the carrier of “fat-shaming” under its updated seating policy. Under the previous ...
Talk about some sky-high baggage fees. Furious Southwest Airlines customers are sounding off over the carrier’s controversial new policy — which critics have slammed as a so-called “fat tax” after one ...
Southwest may have long had a reputation for being budget-friendly and simplified, but it looks like they're eager to drop ...
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