Passengers say a new rule in the friendly skies has them stashing more than just their tray tables. Confused flyers are ...

Southwest Airlines is facing a new wave of backlash following reports that the carrier may be prioritizing the cleanliness of its “premium” seats over the rest of the plane. According […] ...

Union rep says new policy is 'insult to passengers' - the airline insists it will make sure flights are ready for every customer, wherever they sit ...

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.