As their small businesses grow, most business owners reach a point where they consider investing in customer relationship management (CRM) software. At the most basic level, a CRM solution can help ...

SAP AG has acquired Praxis Software Solutions and will integrate the company's Web-based CRM and e-commerce capabilities into SAP Business One, which targets small and midsized companies. Financial ...

The solution, UpShot Alerts, gives sales executives the ability to set parameters for alerts such as a text message sent to a cell phone if the status of a pending deal changes. "What's happening is ...

Salespeople now can download e-mails in Outlook into Upshot while online, including attachments. Based on an e-mail address, the e-mail is directed to the correct customer account within Upshot.

Lawry Matteson is writer and content supplier for webCRM – a company providing web-based CRM SaaS solutions since 2002, and he likes discussing and writing on latest CRM provider or product reviews, ...

Earlier this month, SAP released an expansion of its mySAP CRM, the SAP CRM on-demand solution, which is designed to offer both large and mid-sized companies an Internet-based tool to manage customers ...

New business buzz words and acronyms are invented all the time, but in the 1990s few were talked about in marketing circles as excitedly as CRM (customer relationship management). The hype surrounding ...

Less Annoying CRM stands out in the crowded CRM market with its commitment to simplicity and affordability. It delivers essential contact management, pipeline tracking, and task organization features ...

CRM products are likely candidates for hosted applications. Companies signing up for such services benefit from reduced deployment time and costs. As an added bonus, some vendors such as Oracle Corp., ...

CRM data is just a text message away. This may be true for large enterprises with pricey, customized software programs, but is the small and midsize business (SMB) using mobility in the same way? Nick ...