My definition of a “wow” customer experience is a moment when a customer service provider, through their own creativity and initiative, goes beyond fulfilling basic customer expectations. When you ...

BUFFALO, N.Y. & ENGLEWOOD, Colo.--(BUSINESS WIRE)--Synacor Inc. (Nasdaq: SYNC) and WOW! Internet, Cable & Phone (NYSE: WOW), one of the nation’s leading broadband providers, today announced that the ...

Warren Buffett famously said, “In business, I look for economic castles protected by unbreachable 'moats.'” In today’s digitally disruptive world where competitors can emerge and conquer seemingly ...

WideOpenWest, known as WOW, is a cable internet provider with nearly half a million customers and internet plans that offer competitive prices and straightforward ...