From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Reimagined HCL Unica+ Platform is built for the future of marketing NOIDA, India and Santa Clara, CA (June 2, 2025) - HCLSoftware, a global leader in enterprise software solutions, announced today the ...

Quilt.AI, a cultural intelligence company, proudly announces the launch of Social Meaning, an innovative AI-driven analytics platform designed to decode the complexities of online consumer ...

Canapi Ventures Leads Round to Accelerate Adoption of Rally's User Research CRM Platform Across Product-Driven Organizations NEW YORK, June 2, 2025 /PRNewswire/ -- Rally UXR, the leading User Research ...

Anthropic, Apple, Google, OpenAI and Microsoft all made big headlines in a wild week of AI and other tech news. Here's the ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries.

Healthcare systems are overwhelmed by the volume and complexity of digital records, from telehealth to billing to imaging.

Here’s five key indicators your CMS may be holding you back and what you can do to move forward with confidence.

Reltio’s scalability, flexibility, and data unification capabilities cited as reasons for the selection REDWOOD SHORES, Calif.--(BUSINESS WIRE)--Reltio® announced today that Aviva plc, one of the UK’s ...

AI chatbots use first-party reviews as a source when prompted with travel-related queries 100% of AI Platform Perplexity’s responses to travel-related prompts reference review-based sources, compared ...