The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Carnival brand ambassador John Heald Heald on Monday posted a message from Carnival to its guests, which promised them that ...

Carnival Cruise Line unveils new, modernized loyalty program originally appeared on Come Cruise With Me. Although change is ...

Carnival Brand Ambassador John Heald often shares stories from his real life. Many of his social media fans followed his mother's final days and got to share their condolences when she finally ...

Carnival Cruise Line Brand Ambassador John Heald has a special sense of humor. Many of his more than 500,000 followers appreciate it, while a few like to complain every time he makes a joke.

Heald, who joined Carnival as a bartender nearly 35 years ago, has climbed the ranks at Carnival Cruise Line. In 1989, he joined the entertainment department as a social host and was promoted to ...

John Heald arrived at the Alabama Cruise Terminal Monday wearing a scarlet red University of Alabama Crimson Tide T-shirt, sporting a smile and ready for a party. He was in a good mood for someone ...

Carnival Brand Ambassador John Heald often shares stories from his real life. Many of his social media fans followed his mother's final days and got to share their condolences when she finally ...