Most companies think they are doing win-loss analysis when they are actually relying on internal opinions, anecdotes or ...

Your customers are the lifeblood of your business. Attracting and then retaining a strong customer base is the key to long-term success in e-commerce.  Enticing and keeping customers will be one of ...

Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont's Customer Success Department was recognized for the Customer Service Department of the Year ...

Safaricom PLC shared a link that shows how to apply for available jobs on its recruitment, however, it cautioned Kenyan man ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

Delta Air Lines is rolling out new features for its corporate travel program. Find out how these changes could benefit ...

While U.S. Rep. Jared Golden, D-2nd District, spoke at a private Colby College event Wednesday about his desire to engage ...

New water meters are triggering new water bills for Columbus customers, and some are contacting ABC 6 News to say the new numbers are not adding up.

When feedback is delivered correctly, it becomes a secret weapon for boosting engagement and preventing burnout.

Learn how to create, optimize, and manage a Facebook business page to boost your brand, engage your audience, and grow your ...