While there are many benefits to hosting customer advisory boards (CABs), an often overlooked incremental benefit is using ...

Matthews International’s first quarter results were impacted by soft demand across key segments, leading to a year-over-year ...

Intuit has created a team of artificial intelligence-powered agents for QuickBooks to help businesses and their accountants.

Your insurance premiums are impacted by many factors, including the make of your car. Here's what Honda car insurance might ...

Social media has emerged as a vital touchpoint, with 72% of businesses relying on it as their primary channel for customer discovery and engagement.

InterDigital achieved record $869M revenue in 2024 through licensing deals, expanding in consumer electronics and IoT. See ...

EnergySage, Scanifly, Freedom Forever, and Bodhi have all introduced AI-supported tools for solar design, customer service, and workflow management.

United Airlines shows strong revenue, margins, and cash flow, with undervaluation pointing to 13% upside amid solid ...

In today's global economy, headlines often stir anxiety: talks of tariffs, trade wars, and the looming possibility of a ...

The American Short Line and Regional Railroad Association (ASLRRA) has reported that Senior Vice President, Membership and ...

Here are three critical capabilities that any AI customer service agent needs to start realizing their full potential.