Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels. With advanced prioritization capabilities in Dynamics ...

In today’s rapidly evolving retail landscape, businesses must adapt to meet the changing demands of their customers. With the ...

BOULDER, Colo., April 22, 2025 /PRNewswire/ -- As part of its ongoing commitment to make life easier for Accounts Payable ...

Additionally, La Rosa has also implemented Microsoft Dynamics 365 Business Central ... to equip agents and franchisees with the tools they need to deliver exceptional service. The Company offers both ...

The US Smart Home market is expected to reach USD 26.31 billion by 2029, up from USD 19.88 billion in 2024, at a CAGR of 5.8% from 2024 to 2029 according to a new report by MarketsandMarketstm. The US ...

Q1 2025 Results Conference Call May 1, 2025 5:00 PM ETCompany ParticipantsChristie Masoner - Vice President of ...

We list the best note-taking apps, to make it simple and easy to take and manage notes wherever you are. Note-taking apps have become increasingly popular, not least with the wide availability of ...