Why You Should Work with a Certified Dynamics 365 Consultant.As businesses move toward digital transformation, choosing the ...

Amdocs has announced the successful go-live of the Amdocs Customer Engagement Platform for PLDT. This milestone marks a ...

A new, large-scale phishing campaign is actively exploiting the Microsoft Dynamics 365 Customer Voice enterprise ... are hosted on a trusted Microsoft service, making them less likely to be ...

Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

Microsoft is building an ensemble of small-footprint AI tools that will include open-source AI models for Microsoft 365 that will ... human resources, and customer-service functions.

Researchers spotted a new phishing campaign, abusing Dynamics 365 Customer Voice Microsoft's tool has more than 500,000 users ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

"Our AI deployment specialists will apply agentic AI upfront to automate many simple, repetitive customer service functions. We’ll then provide human support from our talented experts. This hybrid ...

This story was originally published on CFO Dive. To receive daily news and insights, subscribe to our free daily CFO Dive newsletter. Online travel company Booking Holdings is focused on running a ...

Dynamics 365 Additional Interacted People (Tiers 1-3) Additional Product Dynamics 365 Additional Unified People (Tiers 1-3) Additional Product Dynamics 365 Commerce (User SL) Additional Product ...

Feb. 27 - Eisai: The Japanese biopharma is restructuring its operations in the U.S., leading to 121 layoffs across commercial, medical and corporate service functions. Story Feb. 25 - Ryvu ...