Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

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eXample Consulting group ventured into public workshops about a year back with the launch of our immensely practical Six Sigma Green Belt public workshops for the benefit of organizations and ...

Gerry Boushelle, associate director of global supply chain clinical-supply manufacturing in Pfizer’s (New York) global research and development division, presented a case study of the company’s ...

Continuing our theme focused on designing and managing your lean journey, many manage a pivotal transition point poorly. That moment is when you reach a critical mass of engagement and things start to ...

Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. When companies decide that their own internal warehousing capabilities are lacking, ...