AP Capture, AP Advance, AP Trace, and AP Assist, each playing a role in invoice processing, predictive analytics, and real-time supplier query resolution.

Microsoft recently announced Mu, a new small language model designed to integrate with the Windows 11 UI experience. Mu will work alongside Phi Silica – the ...

Microsoft just unveiled a new on-device small language model that powers AI agents in Windows 11's Settings app. The model is ...

AI is everywhere in CX and contact centers right now. From virtual agents to real-time analytics, it’s clear that intelligent ...

ServiceNow (NYSE:NOW) and Intuit (INTU) are expected to be among the top beneficiaries of artificial intelligence agent ...

While AI agents are having a major impact in many ways, business analytics is one use case where they really shine.

ROG Strix G16 and TUF Gaming F16—featuring NVIDIA RTX 5050 graphics, Copilot support, and AI-ready performance, with prices ...

Mu is built on a transformer-based encoder-decoder architecture featuring 330 million token parameters, making the SLM a good ...

Salesforce Agentforce 3 has AI agent observability and native MCP support, providing real-time visibility and secure interoperability.

Agentic AI may still be rare—but Salesforce’s Agentforce 3 is already redefining what intelligent automation at scale could ...

This preference outpaces general-purpose AI providers such as OpenAI (ChatGPT) and Anthropic (Claude), as well as broader enterprise platforms like Microsoft Power ... value of AI agents for areas ...

Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...