AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 ...

ServiceNow (NYSE: NOW). Q4 2024 Earnings Call. Jan 29, 2025, 5:00 p.m. ET. Read More: Earn up to $845 cash back this year ...

Voice AI and Cloud Contact Center solution selected to complement ServiceNow single-data-model platform, capabilities, and workflows as part of larger IT modernization initiative. ROCKVILLE ...

BT Group expects to cut its use of third-party support staff in service desk roles after it has introduced GenAI technology from ServiceNow.… The UK-based telecoms and IT services giant said it ...

1E, the leader in Unified eXperience Management (UXM), today announced it has joined the ServiceNow Service Graph Connector Program and integrated 1E ...

With 3CLogic, the organization will inherit a unified omnichannel agent and administrative experience—integrating voice, digital channels, AI, and workflows into its ServiceNow IT Service ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 ...