AI is saving people thousands by replacing costly software and automating tasks that reduce everyday expenses.

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Recent data shows that 60% of automotive leads arrive after business hours, with another 20% receiving inadequate follow-up within critical timeframes. Traditional dealerships average 200+ missed ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

AI is reshaping the CHRO role, requiring HR leaders to become AI strategists and bridge people, technology, and data in today ...

Crexi, a leading commercial real estate data platform and marketplace, today announced major platform expansion and data growth milestones in 2025, reinforcing its position as a leader in innovation, ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Over the last several years, I have seen Robotic Process Automation move from being treated as a tactical efficiency tool to ...

Advisors racing to add on new platforms may find their legacy plumbing can't support the next wave, warns one expert.

AI closes the viability gap, turning an impossible concept into a first-time employment opportunity. By lowering the barrier ...

Over the past few years, I have closely observed large-scale transformation programs across manufacturing, logistics, ...

Salesforce is strengthening its identity around AI-driven services. Does this make CRM more appealing at current prices?