Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

More than 1,000 companies had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

There are two certainties in life: death and taxes. But here at Fashionista, we've added a third painful chore to the list: returns. Despite brands doing their best to make the process of sending ...

If you ask Jodeah Wilson how his life got off track, he’ll say it’s all about money. He needs money for November rent. He also needs money to pay back the tuition he owes for the spring semester at ...

Amazon Web Services (AWS) experienced a massive outage Monday morning, taking down hundreds of popular websites and apps worldwide. The disruption impacted platforms like Snapchat, Venmo, Reddit, and ...

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

If your week began like mine, Monday morning was a parade of broken web pages and non-working apps. The root of the problem was that Amazon Web Services‘ premier region had barfed all over itself, and ...

According to a Federal Trade Commission lawsuit, Amazon enrolled millions of people in Prime subscriptions without consent ...

Some Amazon customers with Prime subscriptions began receiving refunds this week as part of a $1.5 billion settlement with the Federal Trade Commission.

On Sept. 25, Amazon settled a two-year civil suit with the Federal Trade Commission. In a news release, the FTC said Amazon will be required to pay a $1 billion civil penalty, provide $1.5 billion in ...