Building a people-first culture that works and lasts requires intentional investment and leadership that shows up ...

This article proposes a dynamic pricing governance (DPG) framework to harmonize profitability with ethical responsibility.

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Elizabeth Arnold and Samantha Stelman of BRG discuss considerations for retailers implementing AI, with a focus on the ...

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

Learn how to optimize your analytics reports with these 10 best practices, including data integrity, visualization, and ...

Have you ever missed a lead because your team was too busy to pick up the phone? Missed calls cost businesses millions every ...

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent ...

A Firebase security flaw in food delivery app Zing resulted in people accessing customer data like phone numbers and delivery ...

The spyware operation's exposed customer email addresses and passwords were shared with data breach notification service Have ...

Build AI into your enterprise content and knowledge management platform with 5 APIs that help you base your AI on enterprise ...