No one wants to be audited by the IRS. And, in fact, very few US taxpayers have been in recent years. Less than 1% of all returns filed between 2013 and 2021 had been audited as of the end of fiscal ...

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

In a world where consumers are bombarded with choices and marketing messages, the only way for businesses to truly stand out ...

Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration (SSA), AARP is ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...