Over my forty years or so in and around dealing rooms and financial markets, I have heard many theories as to how to approach that problem and have settled on a process that has worked for me.

Desktops are diversifying. Long after we have moved off of traditional wooden desktops, our “desktop” is now the space where ...

The Results Companies “did not avail itself of the free resources” offered to make a screen reader more compatible with its ...

"I once had the local preacher scream and cuss at me until he was red in the face, then spit on me. He was in my McDonald's ...

Newseria nie ponosi odpowiedzialności za treści oraz inne materiały (np. infografiki, zdjęcia) przekazywane w „Biurze Prasowym”, których autorami są zarejestrowani użytkownicy tacy jak agencje PR, ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental Amid skyrocketing complaints regarding customer service failures by the Social Security Administration (SSA), AARP is ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to the matter told FreightWaves.

The Service Delivery Manager oversees specialized functional support teams. The role involves managing service delivery, promoting customer satisfaction, implementing process improvements, and ...

Credit Agricole SA’s wealth management unit Indosuez has agreed to buy Banque Thaler, a Swiss private bank, according to a statement from the French lender on Friday. The deal would push ...