Historians and others say the changes to the language on the National Park Service website "erases history" and "changes the truth." The National Park Service has officially restored slavery ...

The National Park Service has restored mentions of Black abolitionist Harriet Tubman and the Underground Railroad on its website after their removal sparked backlash. The NPS, which manages ...

The National Park Service has edited a page on its website that describes the Underground Railroad to reduce the emphasis on Harriet Tubman, instead highlighting “Black/White cooperation.” ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos ... Social Security's 1-800 number again. The website says agents staff the phones from ...

Officials say the new modernized website is user-friendly and has improved navigation and connects to the agency's new customer service portal. You can visit the new website here. “Our new ...

Toronto’s population is aging and increasingly diverse. To prepare City services for the future, the next Toronto Seniors’ Strategy will have a 10-year focus. The next Toronto Seniors’ Strategy will ...

How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...

As your business develops, consider hiring a web designer to take your site, and customer service offering, to the next level – for example, with custom designs or an app. Social networks offer your ...