Corporate A.I. Responsibility (CAIR) defines the new ethical frontier, forcing businesses to grapple with questions of ...

Please view our affiliate disclosure. In today’s fast-changing job market, the resume-building process has undergone a major transformation thanks to artificial intelligence. AI-powered tools are ...

Lenovo has introduced an AI-driven, multi-language, omnichannel chat solution to transform customer support operations. By leveraging the new Large Language Model (LLM) technology, this initiative ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

Queensland’s pill testing service has detected a highly toxic opioid responsible for overdose deaths around Australia, just days before the service is axed by the state government. Nitazenes are ...

Photo by Magali Gauthier The Santa Clara Valley Transportation Authority said regular light rail service along the system’s Orange Line, which serves Mountain View’s station, had resumed by ...

RELATED: Judge sides with VTA, orders union workers strike to end; partial service resumes Friday "So that has to be replaced. That work has to be done. We want to make sure everything is as safe ...

With the union worker strike over, some VTA bus service will resume Friday, with more bus lines and light rail services restarting over the next few days. VTA has yet to determine which bus lines ...

Putting it All Together: A Sample Email Reply To a Customer Complaint You may already have a series of customer service email templates you and your team use to handle various customer complaints.

Our site is governed by the Startups editorial manifesto. Have you had a memorable customer service experience? Whether good or bad, before you start a business, learn about the different types of ...