“The increasing complexity of digital operations has made standardisation and platform integration critical,” said Ali ...

In today’s rapidly evolving retail landscape, businesses must adapt to meet the changing demands of their customers. With the ...

“Dynamics 365 Customer Insights – Journeys has improved our efficiency ... and document the call in the customers’ account record. And with Microsoft Power BI dashboards, sales teams can easily track ...

TalkTalk Group doesn’t just talk the talk, it walks the walk, too, investing heavily in its technology infrastructure and continually innovating to deliver a better customer experience ... in Dynamics ...

Photo courtesy of Power Mac Center The Loop KCC Mall of Cotabato sells Apple devices and accessories, as well as other Android products. Its service ... to know BARMM’s customer base better ...

United Community has earned its 11th J.D. Power Award in the last 16 years. The bank was recently named first in Retail Banking Customer Satisfaction in the Southeast by the J.D. Power 2025 U.S.

Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to the matter told FreightWaves.

Calling customer service is becoming an increasingly frustrating experience that includes automated messages asking customers to be patient. It's an experience that experts say will continue ...

About 24,541 AES local customers were without power midmorning, while Duke Energy had about 3,200 homes in the area without outages. Depending on the service in an area, customers can check the ...

including Dynamics 365, and a subscription to Microsoft 365 Personal is also going up, which Microsoft said is partly due to the AI features on offer. As the 40 percent price rise for some Power BI ...