One of the easiest things for good people to notice is rudeness. There is really no way to mask it. They will take note of ...

Generative AI is redefining what’s possible in customer service. Offering more than incremental improvements, it unlocks a ...

Virgin Music Group is having its say. To date, JT Myers and Nat Pastor, the co-CEOs of the global independent services ...

Chime focuses on providing affordable financial services through elegant, mobile-first interfaces. This method has appealed ...

Customers notice the cracks between your teams. The solution: align internally to reduce friction, earn trust and grow ...

The U.S. Postal Service is saving a great deal of money with UPS as its prime air cargo vendor instead of FedEx, according to ...

Shopify reports on effective customer acquisition strategies, including pre-launch demand, in-person connections, and ...

Invasive carp are generally not eaten in the U.S. and are not desirable for sportfishing. In fact, silver carp have a propensity to jump up to 10 feet out of the water when startled by a boat motor.

Generations of Germans believe Frederick the Great brought the beloved potato to Germany. But the legend, which includes ...

When you buy an insurance policy, your agent is the person who guides you through the process, explaining your coverage, ...

Matt LaFever has reported on California’s North Coast in print and radio for nearly a decade. A Humboldt State grad and ...

Amazon Prime Day 2025 is nearly here, and if you’ve been eyeing those juicy laptop deals, now’s the time to commit and jump ...