Key Points Business cases are critical documents for the success of any Lean Six Sigma project. Understanding how to properly ...

Key Points Lean Six Sigma works well in the public sector, but needs some changes to seamlessly connect with any projects. Developing solid metrics and defining the concepts of value and customers are ...

Ikea began “process mining,” which has led to a whole new way of thinking about omnichannel execution at the retailer.

Fragmented data across enterprise systems often disrupts product lifecycle management (PLM), preventing companies from ...