Orange refers to this as Quality of Delivery (QoD), which goes beyond QoS (Quality of Service). This also includes ...

Superannuation funds are under pressure to justify their expenses after one of Australia’s biggest used members’ savings for ...

A new law meant to protect supply management might not be enough to shield the system in trade talks with a Trump ...

The Services Acquisition Reform Act (SARA) from 2003 brought acquisition inline with other management functions and ensured a trained workforce.

Jeremy Swinfen Green considers the important practical considerations, beyond ethical frameworks and regulatory compliance, ...

The SaaS world is seeing a real shift. After a tough 2023, things are starting to look up, but it’s not just a return to the ...

At the highest levels, success is about more than just hitting targets. It’s also about navigating change with discipline, ...