Key Points Adapting Six Sigma for service industries requires a shift in how we define defects in a primarily ...

reflecting directly in the product final quality. So, there were relevant improvements on the ipPROCESS and, with the tools support all learned lessons are documented, allowing the continuous process ...

OEE has been used by discrete manufacturers for years to greatly improve asset efficiency and plant productivity, and now OCE ...

Our new local authority assessments allow us to provide independent assurance to people of their quality of care in their area ... local authorities before their assessments Our assessment process for ...

Over the past decade, quality improvement (QI) has gone from a secret skill expected ... focuses on a concrete behaviour change linked to a specific clinical process or problem. For example, ...

Fidelity, the quality improvement analogue to adherence, can be defined as the degree to which your intervention is working as intended.13 If your process changes are not implemented with high ...

By integrating the three new tools, Visa seeks to service businesses end to end—from integrating with existing platforms to accepting more payments, reducing checkout friction, and managing risk ...

“Empowering efficiency through process improvement and design thinking for lasting impact.” This course provides a foundational knowledge of process improvement and human-centered design thinking. It ...